Data drives your Supply Chain. We drive its flow.

Problem: Ports need to submit manifest data, clearances, and declarations to customs authorities.

Solution: Crossfire automates EDI submissions for Import & Export Declarations, reducing compliance risks.

Problem: Ports need to exchange container movement data with shipping lines, trucking companies, and customers.

Solution: Crossfire automates container status updates from the Terminal Operating System (TOS) to logistics partners, ensuring real-time visibility.

Problem: Ports and inland depots need to schedule and manage truck arrivals efficiently.

Solution: Crossfire integrates appointment booking systems with truck dispatching platforms to automate gate in/out processes.

Problem: Manually handling BOLs and shipping documents causes delays.

Solution: Crossfire manages digital document exchange between terminals, carriers, freight forwarders, and customs.

Problem: Customers and partners need real-time location and status updates.

Solution: Crossfire automates container milestone updates across systems, reducing customer service enquiries.

Problem: Delays in invoicing and payment reconciliation slow cash flow.

Solution: Crossfire automates invoice generation, reconciliation, and payment processing between carriers and customers.

Problem: Manual rate lookup and contract-based pricing cause inefficiencies.

Solution: Crossfire integrates contract rates into booking and pricing engines, ensuring accurate, automated quotes.

Problem: Freight forwarders, ports, and transport providers need real-time schedule updates.

Solution: Crossfire syncs vessel schedules with forwarders and ports, automating slot bookings and allocations.

Problem: Manual entry of hazardous goods data increases compliance risks.

Solution: Crossfire automates DG compliance checks and document submissions.

Problem: Forwarders and 3PLs manually enter bookings across different carrier portals.

Solution: Crossfire automates carrier bookings, reducing manual data entry and errors.

Problem: Customers struggle to track shipments across multiple providers.

Solution: Crossfire consolidates real-time tracking updates from multiple sources into a unified portal.

Problem: Complex customs clearance processes slow down shipments.

Solution: Crossfire automates submission of import/export data to customs systems, ensuring timely clearance.

Problem: Customers lack visibility into final delivery ETAs.

Solution: Crossfire connects last-mile tracking apps with customer systems for real-time notifications.

Problem: Poor truck utilisation and inefficient load planning lead to increased costs.

Solution: Crossfire integrates TMS with route planning and load optimisation tools for automated scheduling.

Problem: Warehouses and 3PLs struggle to keep inventory levels updated across multiple clients.

Solution: Crossfire integrates WMS with TMS, ERPs, and customer portals, ensuring accurate stock visibility.

Problem: Truck queues and inefficient slot allocations cause congestion.

Solution: Crossfire integrates with appointment booking systems to automate slot assignments, reducing waiting times.

Problem: Manual gate entry and exit logs create inefficiencies and delays in tracking container movements.

Solution: Crossfire integrates with yard management systems (YMS) and TOS to automatically update gate movements in real-time.

Problem: Trucking companies need authorisation from shipping lines before returning empty containers.

Solution: Crossfire automates empty return approvals based on line requirements, reducing delays.

Problem: Shipping lines and transport providers lack real-time updates on container availability.

Solution: Crossfire syncs container stock levels between shipping lines, transport companies, and depots, ensuring up-to-date visibility.

Problem: Manual tracking of container maintenance and repair statuses leads to lost revenue from delayed processing.

Solution: Crossfire automates repair updates to shipping lines and customers, ensuring better turnaround times.

Problem: Beneficial cargo owners (BCOs) and freight forwarders struggle with tracking container status.

Solution: Crossfire automatically updates container statuses in customer portals, reducing customer service workload.

Problem: Delayed customs clearance slows cargo release and increases demurrage costs.

Solution: Crossfire automates customs declarations, quarantine inspections, and manifest submissions, ensuring compliance.

Problem: Inefficient allocation of cranes and equipment leads to longer vessel turnaround times.

Solution: Crossfire integrates with crane monitoring systems to optimise load sequencing based on vessel priorities.

Problem: Poor communication between shipping lines, ports, and logistics providers leads to scheduling inefficiencies.

Solution: Crossfire integrates with terminal operating systems (TOS) and carrier APIs to sync vessel schedules automatically.

Problem: Container load/unload status updates are often delayed or require manual input.

Solution: Crossfire automates real-time movement updates between TOS, shipping lines, and transport providers.

Problem: Booking collection and drop-off slots manually adds unnecessary admin work.

Solution: Crossfire automates slot bookings and confirmations, reducing delays and eliminating booking errors.

Problem: Transport companies need better visibility over truck locations and estimated arrival times.

Solution: Crossfire integrates GPS tracking, TMS, and EDI feeds, ensuring live location updates to customers.

Problem: Missed cut-off times result in expensive demurrage and detention fees.

Solution: Crossfire automates reminders and tracks container free time, ensuring timely returns and minimising costs.

Problem: Manual paperwork slows down invoicing and delivery confirmation.

Solution: Crossfire syncs ePOD data from driver apps to TMS, ERP, and customer systems, enabling real-time updates.

Problem: Billing errors and manual reconciliation delay payments.

Solution: Crossfire integrates TMS with finance systems, ensuring automatic, accurate invoicing based on trip data.

Problem: Transport operators work with multiple subcontractors, creating data silos.

Solution: Crossfire connects subcontractor tracking and billing systems with primary TMS for full visibility.

Problem: Transport operators manually calculate and negotiate freight rates with customers.

Solution: Crossfire integrates pricing engines with TMS, ensuring automatic, real-time rate calculations.

Problem: Poor truck utilisation increases costs and delays deliveries.

Solution: Crossfire connects TMS with load planning tools, ensuring efficient consolidation and route optimisation.

Problem: Customers lack real-time updates on freight exceptions (delays, failed pickups, damaged cargo).

Solution: Crossfire automates proactive customer notifications, reducing inbound enquiries and improving transparency.

Problem: Transport providers manually enter bookings across different carrier and port systems.

Solution: Crossfire automates booking requests, ensuring accurate scheduling between shippers, transport operators, and ports.