Total control
Make informed decisions with up to date information about an order’s status. Manage API user permissions, Product or Store data from within the Crossfire Portal.
- Acknowledge orders, send shipments and print labels
- Search for and update product and store information
- Manage promotions and validate pricing
Total visibility
Gain at a glance access to EDI messages for orders, acknowledgements, ASNs and invoices.
- Oversee number of orders and revenue by week or month
- Check system status via the Dashboard
- Quick access to Crossfire Support from within the Portal
Issue resolution
Quickly and easily fix edge case support issues before they impact operations.
Crossfire’s fully-managed EDI integration service takes care of your end-to-end integration, but for edge cases where message delivery is prevented the portal offers quick and easy self-service. For example, quickly resolve instances when an SKU code is incorrect or a customer doesn’t yet exist in an inventory management system.
- Receive notifications of exchange issues from the Dashboard
- Drill down to source problem with clear error messages
- Easily resolve issues from within the Portal