Connect with Coles, without the complexity

Fully-managed means your integration setup and support is totally taken care of.

Coles diagram with Crossfire

Expert integration, made easy

Crossfire provides the most comprehensive Coles EDI integration solutions. Our proven approach is flexible and customisable to exactly what you need, ensuring your business is getting the most it can from automation.

We’re trusted by a wide range of customers to supply fully managed EDI services, ensuring a robust and efficient integration between Coles and external service providers.

Why use Crossfire for EDI?

Coles Integration with Crossfire EDI Requirements

Common EDI Requirements

Receive Purchase Orders from Coles into your system automatically via Crossfire.

Once you have reviewed the order in your system, and updated quantities (if applicable), Crossfire will pull a POA, which will be sent to Coles.

An ASN is sent to Coles via Crossfire when a shipment is created. This confirms the delivery details and outlines the contents of the order.

When you're ready to, you can send invoices to Coles via Crossfire at the press of a button. This usually happens by confirming an invoice or completing an order in most systems.

Crossfire will send functional acknowledgements between parties to confirm that an EDI message has successfully been sent/received

Crossfire can develop SSCC labels that are Coles compliant. These can be sent to a designated email address when you're in the process of fulfilling each order.

See Crossfire EDI in action

Our service

Setting up your integration

A one-off setup cost per connection; includes:

  • Requirements analysis
  • Liaising with all stakeholders
  • System and data review
  • Implementation of formats, transports and rules
  • Internal testing
  • End-to-end User Acceptance Testing (UAT)
  • Go-live

Monthly hosting and support

An ongoing monthly cost per connection; includes:

  • 24/7 phone and email support
  • AWS hosting with 99.99% uptime
  • No ‘per message’ fees
  • Management of errored messages
  • 24/7 system monitoring and alerts
  • Maintaining system API updates
  • Access to the Crossfire Orders Portal for easy self-support

What is Coles?

Coles Supermarkets Australia Pty Ltd, trading as Coles, is an Australian supermarket, retail and consumer services chain, headquartered in Melbourne as part of the Coles Group.

Get a quote for integration with Coles

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