Pet Direct EDI

The fast and easy way to integrate with Pet Direct

Crossfire takes care of setup, implementation and ongoing support so you can focus on what you do best.

Effortless EDI & API integration

Crossfire provides the most comprehensive Pet Direct EDI integration solutions. Our proven approach is flexible and customisable to exactly what you need, ensuring your business is getting the most it can from automation.

We’re trusted by a wide range of customers to supply fully managed EDI & API services, ensuring a robust and efficient integration between Pet Direct and external service providers.

Crossfire's fully-managed integration service

Why use Crossfire for EDI?

01.

Fully managed service

Working with us requires no in-house EDI knowledge, we take care of everything involved in your integration and back it up with 24/7 monitoring and support.

02.

Simple pricing

No 'per message' fees, just simple pricing per connection so you can scale without the rising costs.

03.

Fast and proven integration

Crossfire can draw on years of experience with Pet Direct EDI integrations and take into account unique business processes when developing a solution.

04.

Automated data flow

Say goodbye to manual data entry and reduce errors. Crossfire automates your data exchange, saving you time and money.

Pet Direct Integration with Crossfire EDI Requirements

Common EDI Requirements

Receive Purchase Orders from Pet Direct into your system automatically via Crossfire.

Once you have reviewed the order in your system, and updated quantities (if applicable), Crossfire will pull a POA, which will be sent to Pet Direct.

An ASN is sent to Pet Direct via Crossfire when a shipment is created. This confirms the delivery details and outlines the contents of the order.

When you're ready to, you can send invoices to Pet Direct via Crossfire at the press of a button. This usually happens by confirming an invoice or completing an order in most systems.

See Crossfire EDI in action

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Working with Crossfire: Hear it from our customers

Our service

Setting up your integration

A one-off setup cost per connection; includes:

Requirements analysis
Liaising with all stakeholders
System and data review
Implementation of formats, transports and rules
Internal testing
End-to-end User Acceptance Testing (UAT)
Go-live

Monthly hosting and support

An ongoing monthly cost per connection; includes:

24/7 phone and email support
AWS hosting with 99.99% uptime
No ‘per message’ fees
Management of errored messages
24/7 system monitoring and alerts
Maintaining system API updates
Access to the Crossfire Orders Portal for easy self-support

What is Pet Direct?

Pet Direct is New Zealand’s leading online pet store. Not just because they have the best range of products and the best advice, but because they get pet.

Learn More

EDI Integration with Pet Direct

Connect with Pet Direct using Crossfire’s fully-managed EDI & API integration service offering.

The fast and easy way to integrate with Pet Direct

Crossfire's fully-managed integration service