The fast and easy way to integrate with Whitcoulls

Crossfire takes care of setup, implementation and ongoing support so you can focus on what you do best.

Whitcoulls diagram with Crossfire

Effortless EDI & API integration

Crossfire provides the most comprehensive Whitcoulls EDI integration solutions. Our proven approach is flexible and customisable to exactly what you need, ensuring your business is getting the most it can from automation.

We’re trusted by a wide range of customers to supply fully managed EDI & API services, ensuring a robust and efficient integration between Whitcoulls and external service providers.

Why use Crossfire for EDI?

Whitcoulls Integration with Crossfire EDI Requirements

Common EDI Requirements

Receive Purchase Orders from Whitcoulls into your system automatically via Crossfire.

Once you have reviewed the order in your system, and updated quantities (if applicable), Crossfire will pull a POA, which will be sent to Whitcoulls.

An ASN is sent to Whitcoulls via Crossfire when a shipment is created. This confirms the delivery details and outlines the contents of the order.

When you're ready to, you can send invoices to Whitcoulls via Crossfire at the press of a button. This usually happens by confirming an invoice or completing an order in most systems.

See Crossfire EDI in action

Our service

Setting up your integration

A one-off setup cost per connection; includes:

  • Requirements analysis
  • Liaising with all stakeholders
  • System and data review
  • Implementation of formats, transports and rules
  • Internal testing
  • End-to-end User Acceptance Testing (UAT)
  • Go-live

Monthly hosting and support

An ongoing monthly cost per connection; includes:

  • 24/7 phone and email support
  • AWS hosting with 99.99% uptime
  • No ‘per message’ fees
  • Management of errored messages
  • 24/7 system monitoring and alerts
  • Maintaining system API updates
  • Access to the Crossfire Orders Portal for easy self-support

What is Whitcoulls?

Whitcoulls was founded 130 years ago when George Tombs, a printer and bookbinder, and George Whitcombe, a publisher and bookseller, combined their businesses to create a national publishing company. In 1971, Whitcombe & Tombs merged with key competitor Coull Somerville Wilke, and was renamed Whitcoulls in 1973.

Get a quote for integration with Whitcoulls

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