Connect with Fidelity Fulfilment, without the complexity

Fully-managed means your integration setup and support is totally taken care of.

Fidelity Fulfilment diagram with Crossfire

Expert integration, made easy

Crossfire provides the most comprehensive Fidelity Fulfilment EDI integration solutions. Our proven approach is flexible and customisable to exactly what you need, ensuring your business is getting the most it can from automation.

We’re trusted by a wide range of customers to supply fully managed EDI services, ensuring a robust and efficient integration between Fidelity Fulfilment and external service providers.

Why use Crossfire for EDI?

Fidelity Fulfilment Integration with Crossfire EDI Requirements

Common EDI Requirements

Send sales orders to Fidelity Fulfilment.

Receive updates when customer orders are shipped from Fidelity Fulfilment.

Advise Fidelity Fulfilment of incoming goods that are being sent to their warehouse.

Receive confirmed quantities once your goods have been received into Fidelity Fulfilment warehouse.

Request stock to be moved between warehouses.

Be advised when the stock has been received into the destination warehouse.

As required, receive stock on hand or stock adjustments from Fidelity Fulfilment if any goods are damaged, returns are received, etc.

See Crossfire EDI in action

Our service

Setting up your integration

A one-off setup cost per connection; includes:

  • Requirements analysis
  • Liaising with all stakeholders
  • System and data review
  • Implementation of formats, transports and rules
  • Internal testing
  • End-to-end User Acceptance Testing (UAT)
  • Go-live

Monthly hosting and support

An ongoing monthly cost per connection; includes:

  • 24/7 phone and email support
  • AWS hosting with 99.99% uptime
  • No ‘per message’ fees
  • Management of errored messages
  • 24/7 system monitoring and alerts
  • Maintaining system API updates
  • Access to the Crossfire Orders Portal for easy self-support

What is Fidelity Fulfilment?

Fidelity was founded in 2010 by Stephen Williams and Simon Vincent. Their background in mission critical 3PL, warehousing, e-commerce and B2B retail solutions helped establish Fidelity Fulfilment as a company with innovation built at its core.

Fidelity set out to make things simpler for their clients, by building on experience and strong relationships with international manufacturers and OEMS to develop a better way of providing 3PL, 4PL & fulfilment solutions.

Get a quote for integration with Fidelity Fulfilment

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