Connect with Ocado, without the complexity

Fully-managed means your integration setup and support is totally taken care of.

Ocado diagram with Crossfire

Expert integration, made easy

Crossfire provides the most comprehensive Ocado EDI integration solutions. Our proven approach is flexible and customisable to exactly what you need, ensuring your business is getting the most it can from automation.

We’re trusted by a wide range of customers to supply fully managed EDI services, ensuring a robust and efficient integration between Ocado and external service providers.

Why use Crossfire for EDI?

Ocado Integration with Crossfire EDI Requirements

Common EDI Requirements

Receive Purchase Orders from Ocado into your system automatically via Crossfire.

Once you have reviewed the order in your system, and updated quantities (if applicable), Crossfire will pull a POA, which will be sent to Ocado.

An ASN is sent to Ocado via Crossfire when a shipment is created. This confirms the delivery details and outlines the contents of the order.

When you're ready to, you can send invoices to Ocado via Crossfire at the press of a button. This usually happens by confirming an invoice or completing an order in most systems.

Product Activity Data is sent from Ocado. Crossfire will typically pick this up, translate it into a readable format/report and send this to you.

Crossfire will pull out a list of products and prices from your system, this will be converted into  Ocado’s format and sent to them in their required format.

If Ocado needs to amend an order they have already sent to you, they will send through a PO Change. Crossfire will pick this up, and push this into your system, with an identifier that indicates that there is a change to the order.

See Crossfire EDI in action

Our service

Setting up your integration

A one-off setup cost per connection; includes:

  • Requirements analysis
  • Liaising with all stakeholders
  • System and data review
  • Implementation of formats, transports and rules
  • Internal testing
  • End-to-end User Acceptance Testing (UAT)
  • Go-live

Monthly hosting and support

An ongoing monthly cost per connection; includes:

  • 24/7 phone and email support
  • AWS hosting with 99.99% uptime
  • No ‘per message’ fees
  • Management of errored messages
  • 24/7 system monitoring and alerts
  • Maintaining system API updates
  • Access to the Crossfire Orders Portal for easy self-support

What is Ocado? is a British online supermarket and describes itself as 'the world's largest dedicated online grocery retailer'.

Ocado Group is a British business based in Hatfield, England, which licenses grocery technology. It owns a 50% share of (the other 50% is owned by UK retailer Marks & Spencer) and licenses its grocery fulfilment technology to global retailers, such as Kroger in the USA and Coles Group in Australia.

Get a quote for integration with Ocado

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