Connect with Symbion, without the complexity

Fully-managed means your integration setup and support is totally taken care of.

Symbion diagram with Crossfire

Expert integration, made easy

Crossfire provides the most comprehensive Symbion EDI integration solutions. Our proven approach is flexible and customisable to exactly what you need, ensuring your business is getting the most it can from automation.

We’re trusted by a wide range of customers to supply fully managed EDI services, ensuring a robust and efficient integration between Symbion and external service providers.

Why use Crossfire for EDI?

Symbion Integration with Crossfire EDI Requirements

Common EDI Requirements

Receive Purchase Orders from Symbion into your system automatically via Crossfire.

Once you have reviewed the order in your system, and updated quantities (if applicable), Crossfire will pull a POA, which will be sent to Symbion.

An ASN is sent to Symbion via Crossfire when a shipment is created. This confirms the delivery details and outlines the contents of the order.

When you're ready to, you can send invoices to Symbion via Crossfire at the press of a button. This usually happens by confirming an invoice or completing an order in most systems.

See Crossfire EDI in action

Our service

Setting up your integration

A one-off setup cost per connection; includes:

  • Requirements analysis
  • Liaising with all stakeholders
  • System and data review
  • Implementation of formats, transports and rules
  • Internal testing
  • End-to-end User Acceptance Testing (UAT)
  • Go-live

Monthly hosting and support

An ongoing monthly cost per connection; includes:

  • 24/7 phone and email support
  • AWS hosting with 99.99% uptime
  • No ‘per message’ fees
  • Management of errored messages
  • 24/7 system monitoring and alerts
  • Maintaining system API updates
  • Access to the Crossfire Orders Portal for easy self-support

What is Symbion?

Symbion is a national wholesaler of healthcare services and products with over 4000 retail pharmacy customers and 1300 hospital customers across Australia.

Get a quote for integration with Symbion

Contact us