Are you looking to integrate DEAR Systems with trading partners?

For retail customers, suppliers, 3PL warehouses, or other systems that don’t already connect with DEAR Systems, Crossfire Integration can set you up seamlessly — taking the complexity out of automating business processes.

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Introduce true efficiency to your business and supply chain

Crossfire provides the most comprehensive DEAR Systems EDI integration solutions. Our proven approach is flexible and customisable to exactly what you need, ensuring your business is getting the most it can from automation. We’re trusted by a wide range of customers to supply fully managed EDI services, ensuring a robust and efficient integration between DEAR Systems and external service providers.

Benefits of Crossfire's EDI integration with DEAR Systems

Our extensive network of global retailers, supply chain partners and software means you can integrate with DEAR Systems quickly, providing the following benefits:

Want to know more about the benefits of EDI (Electronic Data Interchange)?

Read our blog


Automated data flow

An automated ordering process that reduces errors and increases efficiencies


Simple pricing

Unlimited messages, Crossfire is a fixed monthly price.


Fully managed service

Working with us requires no in-house EDI knowledge, we take care of everything involved in your integration.


Fast and proven integration

Crossfire can draw on years of experience with SAP EDI integrations and take into account unique business processes when developing a solution.

"Karma Drinks supplies hundreds of customers throughout New Zealand and raises thousands of orders. The time that is saved and the errors that are avoided as a result of Crossfire's EDI integration are countless. We plan to further invest and align our inventory system with Crossfire. "

- Adam Turner

Supply Chain and Distribution Manager

DEAR Systems Integration with Crossfire - Use Cases

Common EDI Requirements

  • Sales Orders

    Have orders from retailers or customers automatically loaded into DEAR Systems via Crossfire's cloud EDI service.

  • Advanced Shipping Notifications

    Send shipping notices to your customers when sales orders are marked as completed.

  • Invoices

    Send invoices automatically to your customers or your accounting package using Crossfire's cloud EDI service.

  • 3PL Orders

    Send sales orders directly from Dear to your 3PL

  • 3PL Shipments

    Get updates on your 3PL orders as they’re shipped within Dear

Other EDI Requirements

  • Order Acknowledgement
  • Order Change
  • Purchase Orders

    Automatically add incoming supplier purchase orders into DEAR Systems via Crossfire EDI. 

  • Inventory Balances

    See on-hand inventory in DEAR Systems, updated via Crossfire EDI by your 3rd-party logistics provider or online stores you drop ship for.

  • Product Updates

    Automatically enter new products from another system (POS) into DEAR Systems, or automatically load new products from DEAR Systems into your POS or accounting package.

  • Transport Orders

    Complete Sales Invoices in DEAR Systems and have Crossfire EDI send pickup requests to your courier or transport company.

How to get started with Crossfire

Step 1

Tell us about you

Tell us who you want to connect with i.e. your trading partners.

Step 2


Determine the integration method (EDI/API), the message standards and systems to be used.

Step 3


Find out your connectivity details, how we will connect to your system and your partner’s system.

Step 4


We then complete testing to ensure a robust service and that everything works, then you’re ready to have your integration up and running!

What is DEAR Systems?

DEAR is a comprehensive cloud-based inventory management application designed to help small businesses get better visibility of orders and inventory across all sales channels and locations. Offering complete back end management with Purchasing, Sales, Warehouse management, Manufacturing, and Ecommerce integration capabilities, DEAR is a must-have for any business owner looking to accurately and efficiently manage inventory.

Complete visibility of orders and inventory

Manage orders from all sales channels including wholesale, retail and online sales. With all inventory movements recorded in real time, easily check what stock is On Hand, Available for sale, sitting on order with supplier or already allocated to a customer order.

Warehouse management

Have grown and moving into multiple locations? No problem with DEAR Inventory. Set dedicated reorder points for individual locations, create bins within locations and use barcode scanners to receive and pick stock.

Bill of Materials/Auto assembled kitsDear Systems and Xero

If you manufacture your own products or simply sell bundled goods, you can utilise Bill of Materials functionality. Either manufacture your products in advance or let DEAR compile these for you automatically at the time of sale and subsequently reduce the quantity of relevant components.

Batch/Lot and serial number tracking

DEAR provides complete traceability of batch/lot, serial number and expiring inventory. A must have feature if you need to track specific pieces/batches of inventory. Especially useful for food or electronics distributors/manufacturers.

Drop Shipping

Set all, or specific, items to be shipped directly from your supplier to customer for ease of use and the smoothest possible transaction.

Reorder and Backorder

Set low stock reorder points which automatically trigger a purchase order to your suppliers. Don’t have enough stock to complete an order? Use backorder functionality to automatically trigger a purchase order to suppliers and fulfil your order when stock arrives.

Financial Reports

Whether used in conjunction with an accounting application or in standalone mode, DEAR Inventory delivers vital financial information via the powerful reporting module. Easily view and export your balance sheet and profit & loss statement by product.

Let's connect today

Chat to us about your supply chain challenges, we want to help you get an edge