Harvey Norman EDI

Connect with Harvey Norman, without the complexity

Fully-managed means your integration setup and support is totally taken care of.

Expert integration, made easy

Crossfire provides the most comprehensive Harvey Norman EDI integration solutions. Our proven approach is flexible and customisable to exactly what you need, ensuring your business is getting the most it can from automation.

We’re trusted by a wide range of customers to supply fully managed EDI services, ensuring a robust and efficient integration between Harvey Norman and external service providers.

Crossfire's fully-managed integration service

Why use Crossfire for EDI?

01.

Fully managed service

Working with us requires no in-house EDI knowledge, we take care of everything involved in your integration.

02.

Automated data flow

An automated ordering process that reduces errors and
increases efficiencies.

03.

Simple pricing

Unlimited messages, Crossfire is a fixed monthly price.

04.

Fast and proven integration

Crossfire can draw on years of experience with Harvey Norman EDI integrations and take into account unique business processes when developing a solution.

Harvey Norman Integration with Crossfire EDI Requirements

Common EDI Requirements

Receive Purchase Orders from Harvey Norman into your system automatically via Crossfire.

Once you have reviewed the order in your system, and updated quantities (if applicable), Crossfire will pull a POA, which will be sent to Harvey Norman.

An ASN is sent to Harvey Norman via Crossfire when a shipment is created. This confirms the delivery details and outlines the contents of the order.

If Harvey Norman needs to amend an order they have already sent to you, they will send through a PO Change. Crossfire will pick this up, and push this into your system, with an identifier that indicates that there is a change to the order.

See Crossfire EDI in action

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Working with Crossfire: Hear it from our customers

Our service

Setting up your integration

A one-off setup cost per connection; includes:

Requirements analysis
Liaising with all stakeholders
System and data review
Implementation of formats, transports and rules
Internal testing
End-to-end User Acceptance Testing (UAT)
Go-live

Monthly hosting and support

An ongoing monthly cost per connection; includes:

24/7 phone and email support
AWS hosting with 99.99% uptime
No ‘per message’ fees
Management of errored messages
24/7 system monitoring and alerts
Maintaining system API updates
Access to the Crossfire Orders Portal for easy self-support

What is Harvey Norman?

Harvey Norman is a large Australian-based, multi-national retailer of furniture, bedding, computers, communications and consumer electrical products. It mainly operates as a franchise, with the main brand and all company-operated stores owned by ASX-listed Harvey Norman Holdings Limited.

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EDI Integration with Harvey Norman

Connect with Harvey Norman using Crossfire’s fully-managed EDI & API integration service offering.

Connect with Harvey Norman, without the complexity

Crossfire's fully-managed integration service