Symbion EDI

Connect with Symbion, without the complexity

Fully-managed means your integration setup and support is totally taken care of.

Expert integration, made easy

Crossfire provides the most comprehensive Symbion EDI integration solutions. Our proven approach is flexible and customisable to exactly what you need, ensuring your business is getting the most it can from automation.

We’re trusted by a wide range of customers to supply fully managed EDI services, ensuring a robust and efficient integration between Symbion and external service providers.

Crossfire's fully-managed integration service

Why use Crossfire for EDI?

01.

Fully managed service

Working with us requires no in-house EDI knowledge, we take care of everything involved in your integration.

02.

Automated data flow

An automated ordering process that reduces errors and
increases efficiencies.

03.

Simple pricing

Unlimited messages, Crossfire is a fixed monthly price.

04.

Fast and proven integration

Crossfire can draw on years of experience with Symbion EDI integrations and take into account unique business processes when developing a solution.

Symbion Integration with Crossfire EDI Requirements

Common EDI Requirements

Receive Purchase Orders from Symbion into your system automatically via Crossfire.

Once you have reviewed the order in your system, and updated quantities (if applicable), Crossfire will pull a POA, which will be sent to Symbion.

An ASN is sent to Symbion via Crossfire when a shipment is created. This confirms the delivery details and outlines the contents of the order.

When you're ready to, you can send invoices to Symbion via Crossfire at the press of a button. This usually happens by confirming an invoice or completing an order in most systems.

See Crossfire EDI in action

How Golden Goose Foods have built a recipe for success with automation

How OOB Organic developed a fruitful business with EDI Integration

Human-level integration with BDO

Working with Crossfire: Hear it from our customers

Our service

Setting up your integration

A one-off setup cost per connection; includes:

Requirements analysis
Liaising with all stakeholders
System and data review
Implementation of formats, transports and rules
Internal testing
End-to-end User Acceptance Testing (UAT)
Go-live

Monthly hosting and support

An ongoing monthly cost per connection; includes:

24/7 phone and email support
AWS hosting with 99.99% uptime
No ‘per message’ fees
Management of errored messages
24/7 system monitoring and alerts
Maintaining system API updates
Access to the Crossfire Orders Portal for easy self-support

What is Symbion?

Symbion is a national wholesaler of healthcare services and products with over 4000 retail pharmacy customers and 1300 hospital customers across Australia.

Learn More

EDI Integration with Symbion

Connect with Symbion using Crossfire’s fully-managed EDI & API integration service offering.

Connect with Symbion, without the complexity

Crossfire's fully-managed integration service