Connect with Sephora, without the complexity

Fully-managed means your integration setup and support is totally taken care of.

Sephora diagram with Crossfire

Expert integration, made easy

Crossfire provides the most comprehensive Sephora EDI integration solutions. Our proven approach is flexible and customisable to exactly what you need, ensuring your business is getting the most it can from automation.

We’re trusted by a wide range of customers to supply fully managed EDI services, ensuring a robust and efficient integration between Sephora and external service providers.

Crossfire's fully-managed integration service

Why use Crossfire for EDI?

01.

Fully managed service

Working with us requires no in-house EDI knowledge, we take care of everything involved in your integration.

02.

Automated data flow

An automated ordering process that reduces errors and
increases efficiencies.

03.

Simple pricing

Unlimited messages, Crossfire is a fixed monthly price.

04.

Fast and proven integration

Crossfire can draw on years of experience with Sephora EDI integrations and take into account unique business processes when developing a solution.

Sephora Integration with Crossfire EDI Requirements

Common EDI Requirements

Receive Purchase Orders from Sephora into your system automatically via Crossfire.

Once you have reviewed the order in your system, and updated quantities (if applicable), Crossfire will pull a POA, which will be sent to Sephora.

An ASN is sent to Sephora via Crossfire when a shipment is created. This confirms the delivery details and outlines the contents of the order.

When you're ready to, you can send invoices to Sephora via Crossfire at the press of a button. This usually happens by confirming an invoice or completing an order in most systems.

Product Activity Data is sent from Sephora. Crossfire will typically pick this up, translate it into a readable format/report and send this to you.

Crossfire will pull out a list of products and prices from your system, this will be converted into  Sephora’s format and sent to them in their required format.

If Sephora needs to amend an order they have already sent to you, they will send through a PO Change. Crossfire will pick this up, and push this into your system, with an identifier that indicates that there is a change to the order.

See Crossfire EDI in action

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Working with Crossfire: Hear it from our customers

Our service

Setting up your integration

A one-off setup cost per connection; includes:

  • Requirements analysis
  • Liaising with all stakeholders
  • System and data review
  • Implementation of formats, transports and rules
  • Internal testing
  • End-to-end User Acceptance Testing (UAT)
  • Go-live

Monthly hosting and support

An ongoing monthly cost per connection; includes:

  • 24/7 phone and email support
  • AWS hosting with 99.99% uptime
  • No ‘per message’ fees
  • Management of errored messages
  • 24/7 system monitoring and alerts
  • Maintaining system API updates
  • Access to the Crossfire Orders Portal for easy self-support

What is Sephora?

Sephora is a French multinational retailer of personal care and beauty products with nearly 340 brands, along with its own private label, Sephora Collection, and includes beauty products such as cosmetics, skincare, body, fragrance, nail color, beauty tools, body lotions and haircare.
Learn More

Get a quote for integration with Sephora

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